🏡 AI Voice Agent for Real Estate

NEVER MISS
ANOTHER PROPERTY
ENQUIRY

Property leads are time-sensitive. 52% of buyers contact an agent as their very first homebuying activity — and 80% within their first three. When that first call comes in, your speed and structure shape the outcome. Our AI voice agent answers instantly, qualifies buyers, sellers, landlords, and valuation requests, routes them to the right person, and triggers follow-up automatically.

🎧 Try the Live AI Voice AgentBook a Discovery Call →
Incoming Call — Thursday 7:48pmANSWERED
Thursday 7:48pm · AI Voice Agent picked up instantly
New lead: seller valuation enquiry — SW18
Caller
Hi, I'm thinking of selling my house and wanted to know how this works.
Jamie — AI Voice Agent
Absolutely — I can help with the first step. I'll gather a few details and make sure the right valuer gets this. What postcode is the property in?
Caller
SW18. It's a three-bed house. I'd like a valuation this week if possible.
Jamie — AI Voice Agent
Perfect. I'll mark this as an active seller lead and pass it to the right person. What's the best number and email for confirmation?
Lead Summary — Logged to CRM
Lead TypeSeller — Valuation Request
Property3-bed house · SW18
IntentActive — within 7 days
Next StepValuation callback assigned ✓
52%
of buyers contact an agent as their very first homebuying activity¹
80%
of buyers contact an agent within their first three homebuying activities¹
21×
higher odds of qualifying a lead when contacted within 5 minutes vs 30 minutes²
20%
of UK vendors changed agents mid-sale — 19% blamed lack of communication³
The Problem

Property Leads Go Cold
Faster Than Most Teams Respond

A property enquiry often arrives when no one is free to deal with it properly — during viewings, after hours, or while negotiators are on other calls. That creates two problems at once: delayed response and poor qualification. In real estate, both are expensive.

🌙 After Hours
🔥
7:48pm: Seller Valuation Enquiry
Someone's made a decision to sell. They're researching agents and calling to see who responds — and how.
🚫
⚠ Gap — Office Closed, No Answer
Call rings out or hits voicemail. No capture, no follow-up, no record. The lead cools overnight.
📱
Calls the Next Agent on the List
At this stage, loyalty hasn't been established. Whoever answers gets the instruction conversation.
💸
Instruction Lost
You never knew the enquiry existed. The competitor books the valuation and wins the instruction.
☀️ During Office Hours
📋
2pm: Inbound Buyer Enquiry
Applicant calling about a property seen on Rightmove. Ready to book a viewing — in active buying mode.
⏳
⚠ Gap — Negotiator Busy or Unstructured
Call goes to whoever picks up. Key details — budget, timeline, chain status, urgency — aren't captured. A scribbled note replaces a qualified lead.
🔄
Poor Handoff, Delayed Callback
The lead gets passed internally without context. Re-qualification wastes time and damages the first impression.
😤
Lead Cools — Buyer Moves On
The buyer has already booked a viewing with another agent who responded faster and sounded more prepared.
1.
Valuation enquiries come in after hours
The decision to sell often happens in the evening. The agent that responds first — or at all — has the first-mover advantage on the instruction.
2.
Portal leads aren't qualified properly
A name and phone number is not a lead. Teams still need intent, timeline, budget, chain status, property type, postcode, and urgency to work efficiently.
3.
Wrong leads reach the wrong people
Landlord enquiries landing with sales. Hot seller leads sitting in a shared inbox. Buyer viewings with no structured follow-up. Bad routing costs instructions.
4.
Communication quality loses vendors
In the UK Home Moving Trends survey, 20% of vendors changed agents mid-sale — and 19% cited lack of communication as the reason. That is an avoidable loss.
The Solution

An AI Voice Agent
Built for Real Estate Intake

Not a generic phone bot. A voice agent designed specifically for property front-end operations: answer immediately, identify the lead type, collect the right context, route correctly, and trigger the next action without delay.

📞

Answers Every Inbound Enquiry.

The AI voice agent answers instantly, 24/7, using your agency name, tone, and intake process. No ring-out, no voicemail, no "call back during office hours." Every lead gets a response the moment they call.

BEFOREEvening call → voicemail → lead cools → competitor wins instruction
AFTERAnswered instantly, lead captured, valuer briefed before morning
🎯

Qualifies the Lead Properly.

It captures the details that actually matter — buyer, seller, landlord, tenant, postcode, property type, bedrooms, valuation intent, timeline, budget, chain status, preferred viewing times, and urgency. Your negotiators receive a briefed lead, not a scribbled note.

BEFOREName and number only — negotiator re-qualifies from scratch
AFTERFull context captured, ready for an informed first conversation
🔀

Routes to the Right Person.

Hot seller lead? Valuer. Buyer applicant? Negotiator. Lettings landlord? Lettings team. Property management issue? Support queue. Routing is defined by you and applied consistently — every time, for every enquiry type.

BEFORELandlord calls land with sales. Buyer enquiries sit in a shared inbox.
AFTEREvery lead type reaches the right person with the right context
🗂️

Writes Directly into Your CRM.

Every enquiry, note, tag, lead type, urgency flag, and outcome is logged automatically into your CRM or property management system. No re-keying, no lost post-it notes, no half-filled contact records. Your team starts with complete information every time.

BEFOREManual data entry, fragmented records, missed follow-ups
AFTERCRM updated automatically before the call even ends
✉️

Follows Up Instantly.

The caller receives an email or WhatsApp confirmation with what happens next — who will contact them, when, and what to expect. That immediate written reassurance reduces drop-off and shows the professionalism that buyers and sellers respond to across all channels.

BEFORENo confirmation — lead left uncertain, confidence drops overnight
AFTERInstant email and WhatsApp — next step is clear before they sleep
Why It Matters

First Response Wins
More Than Most Agencies Think

The data behind speed-to-lead is stark. Buyers contact agents early, and the odds of qualifying a lead drop sharply the longer you wait. That makes instant answering and structured qualification a revenue and instruction-protection layer, not just a convenience feature.

Capture more instructions
You stop losing valuation enquiries to silence, voicemail, or slow callbacks. The seller who called at 8pm gets a response before they've moved on to the next agent on their shortlist.
Qualify before a human gets involved
Your negotiators receive structured, usable context — lead type, property details, urgency, budget, preferred contact — instead of a name and a vague message to call back.
Respond consistently at scale
Busy viewings days, weekend peaks, branch bottlenecks, and after-hours no longer create dead zones. Every period is covered at the same quality as your best day.
Match how clients actually communicate
Zillow's research found 53% of buyers prefer text or messaging apps, 33% prefer phone, and 13% prefer email. A voice-first intake paired with instant written follow-up covers all three — in one call.
21×
Higher odds of qualifying a lead when contacted within 5 minutes versus 30 minutes. Speed is not a differentiator — it's the price of entry.
88%
of buyers and 91% of sellers used an agent in their most recent transaction (NAR 2025). The demand is there. The question is whether you capture it first.
19%
of vendors who changed agent mid-sale cited lack of communication as the reason. An AI that follows up instantly removes the single most avoidable reason to lose an instruction.
What It Handles

The First Five Minutes.
Done Properly.

The AI voice agent is built for the repetitive, high-value front-end work that most agencies either rush or delay. Everything that happens before a negotiator needs to be involved.

Sales
  • Sales valuation enquiries
  • Vendor lead capture and qualification
  • Buyer enquiries and applicant calls
  • Viewing requests and confirmations
  • Rescheduling and cancellations
  • Budget and chain-status capture
  • Branch and area routing
Lettings
  • Lettings valuation enquiries
  • Landlord lead capture
  • Tenant and applicant enquiries
  • Rental budget and timeline capture
  • Property management triage
  • Maintenance request logging
  • Lettings team routing
Follow-Up & Admin
  • Out-of-hours message capture
  • Callback scheduling
  • CRM and task creation
  • Email confirmation send
  • WhatsApp follow-up
  • Postcode and property-type qualification
  • Urgency and timeline tagging
How It Works

From First Call
to Qualified Handoff

Six steps from the moment the phone rings to a structured, routed, confirmed lead in your system.

01
Answer
The AI answers instantly with your agency name, tone, and greeting. No ring-out, no voicemail, no hold — just a professional first response on the first ring, at any hour.
📞 Instant · 24/7 · Branded
02
Identify
It determines the caller type — buyer, seller, landlord, tenant, vendor lead, portal applicant, existing client, or general enquiry — and tailors the qualification questions accordingly.
🔍 Buyer / Seller / Landlord / Tenant
03
Qualify
It captures the right details based on enquiry type: postcode, property type, bedrooms, valuation intent, budget, chain status, timeframe, preferred viewing times, urgency, and preferred follow-up method.
📋 Structured lead — fully qualified
04
Route
During office hours it can transfer live to the right person. Out of hours it creates a structured callback task for the correct negotiator, valuer, or lettings team — with full context attached.
🎯 Right person · Right context
05
Sync
The call summary, lead type, property details, urgency tags, and follow-up task are written automatically into your CRM. Your team starts with a complete record — not a half-remembered message.
🗂️ CRM updated instantly
06
Follow Up
The caller receives an email or WhatsApp confirmation with their callback window, what to expect, and who will be in touch. They know the next step before your team has even seen the record.
✉️ Email & WhatsApp sent
Connected to Your Workflow

Not Just an
Answering Service

The value is in what happens after the call. The AI voice agent sits directly inside your agency workflow — not alongside it as an isolated tool that creates more admin.

🗂️ CRM & Property Management
Create or update leads, contacts, valuation requests, and follow-up tasks automatically. Every call produces a structured record your team can act on immediately.
ReapitAltoAgentOSSalesforceCustom API
📅 Calendar & Viewing Workflows
Route based on branch hours, negotiator availability, valuation slots, or department workflows. Callbacks and viewings land with the right person, at the right time, with context already attached.
Google CalendarMicrosoft 365Branch Routing
✉️ Email Confirmations
Send instant acknowledgement and next-step summaries to every caller immediately after the call ends. Valuation bookings, viewing confirmations, and callback windows — all confirmed without manual effort.
Instant SendAgency Branded
💬 WhatsApp Follow-Up
Share viewing confirmations, valuation reminders, document checklists, or quick reassurance via WhatsApp — the channel 53% of buyers prefer when working with an agent (Zillow, 2025).
WhatsApp Business APISMS Fallback
🌐 Portal & Website Lead Workflows
Connect to Rightmove and Zoopla lead feeds so that portal enquiries trigger an immediate AI follow-up call or WhatsApp message — before any competitor has even seen the same lead.
RightmoveZooplaOnTheMarket
📊 Analytics & Reporting
Track enquiry type, branch load, missed-hours demand, lead qualification quality, and response performance. See where your pipeline is strongest — and where leads are being lost.
Lead TrackingBranch ReportsConversion Data
🏗️ Built for Real Agency Operations

Designed to Help
Your Team Move Faster.

This is not about replacing agents. NAR's 2025 profile found that 88% of buyers and 91% of sellers still used an agent or broker in their most recent transaction. The opportunity is to let AI handle the front-end speed, structure, and admin — so your negotiators and valuers can focus entirely on the work that builds relationships and wins instructions.

🤝
AI handles intake. Agents handle relationships.The first call is captured and qualified by AI. Every follow-up conversation is led by a person — informed, prepared, and focused on the client.
📋
Your rules, your routing, your toneIntake questions, lead-type definitions, routing logic, escalation triggers, and agency voice are all defined by you in the co-design workshop.
🚨
Instant escalation for urgent or complex callsDistressed vendors, complex chain situations, or anything outside normal parameters is flagged or transferred immediately — no AI guesswork.
🔒
Compliant data handlingEncrypted APIs and PII-compliant processing. No client data stored outside your controlled environment.
Next Steps

Hear How Your Agency
Sounds After Hours.

Call the demo as if you were a real lead. Ask for a sales valuation, a lettings enquiry, a viewing request, or a landlord callback. You'll hear how an AI voice agent answers instantly, collects the right information, qualifies the lead properly, and hands your team a cleaner opportunity to act on.

01
Try the Live AI Voice Agent
Speak with the AI now. Ask for a valuation, request a viewing, or enquire about a rental. Experience it exactly as your leads would.
02
Book a Workflow Workshop
90 minutes with your team. We map your intake flow, define lead types and routing rules, and leave you a deployment plan — free of charge.
  • Map your current call flow and lead routing logic
  • Define buyer, seller, landlord, and tenant qualification rules
  • Set escalation triggers and human handoff points
  • Leave with a clear deployment plan — free of charge
🎧 Try the Live AI Voice Agent
Live AI agent — available now
Book Free Workshop →
No commitment. 90 minutes. Leave with a plan.

¹ Zillow, Consumer Housing Trends Report, 2025.  ² MIT / InsideSales, Lead Response Management Study.  ³ HomeOwners Alliance / TwentyCi, UK Home Moving Trends Survey.