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Case studies

Real deployments. Real results.

We build AI systems that solve practical business problems — the kind that slow teams down, create admin bottlenecks or stop good leads being handled properly. Here’s what that looks like in practice.

Case Study 01 · Property Renovation & Development

Capturing on-site project changes in real time

A WhatsApp-based AI workflow that let a renovation team log scope changes as they happened — keeping pricing, scheduling and shared records aligned.

The challenge

When the team returned from site they still needed to update the job spec with anything that had changed — extra work, scope changes, timeline shifts, pricing implications. In reality people were busy, tired or simply forgot, so the record fell out of date, pricing drifted and details lived in someone’s memory instead of the workflow.

The solution

We built an AI chatbot workflow through WhatsApp so team members could record site updates in real time, as part of the normal flow of work — no logging in, no desktop, no waiting until they got back to the office.

01

Update captured on site

As soon as a change happened, the team sent it via WhatsApp — instantly, from wherever they were.

02

AI structured the information

The chatbot turned raw, conversational updates into usable project data — categorised, timestamped and ready to record.

03

Shared record updated automatically

The central spreadsheet reflected the latest job information without waiting for anyone to return and remember. One source of truth, always current.

04

Operational impact carried through

Updates flowed into total project pricing, team schedule and deadlines wherever relevant.

Outcome

  • Scope changes captured on-site, not after
  • Project record always up to date
  • Pricing reflected actual work completed
  • Schedule and deadline alignment improved
  • Less dependence on individual memory

Technologies used

  • WhatsApp Business API
  • AI chatbot workflow
  • Google Sheets integration
  • CRM automation & enrichment

Case Study 02 · Financial Services

AI chatbot for client onboarding

An AI onboarding assistant that guided clients through the steps automatically — cutting repetitive admin and freeing staff for higher-value work.

The challenge

Onboarding ate up hours of manual admin — repetitive back-and-forth that had to happen before any real work could begin, pulling staff away from higher-value tasks.

The solution

We built an AI chatbot that guided new clients through onboarding conversationally, collecting what was needed, answering common questions and handing structured, complete information to the team.

01

Guided intake

Clients were walked through each onboarding step in a natural conversation.

02

Admin removed

Repetitive data collection and follow-ups were handled automatically.

03

Clean handoff

Staff received complete, structured client information — ready to act on.

Outcome

  • Repetitive onboarding admin reduced
  • Faster, more consistent client intake
  • Staff freed for higher-value work

Technologies used

  • AI chatbot
  • Conversational onboarding flow
  • CRM integration

Your workflow is next

Tell us where the process is breaking. We’ll show you what a working system looks like.